Explains ISO 9001/IATF-style document hierarchy, boundaries between manual/procedure/WI/record, numbering, revision, and approval.
Template slides can be adapted as your document skeleton.
Workshop flow: process list → turtle diagram → procedure → records; assign a process owner per process.
Cover DMS permissions and e-signature strategy together with document design.
Procedures must match shop-floor practice; do not inflate records unrelated to risk and control points.
Do not drop templates without training — that creates document bloat without behavior change.