For quality engineers, lean/logistics supervisors, warehouse/delivery team leaders, and trainers.
Article id=368; knowledge code 7.4.2.
1.5–2 h training plus on-floor checklist deployment.
Agenda: current state → four killers → five-step overview → handling/storage → delivery/packaging/metrics.
Walk one internal logistics path before class; define wrong-part/mix-up metrics and one improvement board within two weeks.
Quality at the line cannot ignore internal transport — defects accumulate in the blind spot.
All five steps matter; metrics without feeding back to standards leaves posters on the wall.
Fix packaging and lot segregation before investing in complex WMS dashboards.