Practical techniques · Tool applications · Pitfall guides · Case studies · Data analysis · Improvement methods · Audit readiness
Concise, actionable knowledge for solving real problems at work
<! summary: A batch of parts was dimensionally and functionally qualified but was returned in its entirety by the custom…
1. Scenario: Quality Department Can Only Provide Seven of the Twelve Inputs A certain automotive parts company is underg…
On the third day of the external audit, the auditor flipped to the internal audit records and pointed to one, asking the…
One week before the customer process audit, the quality engineer was reviewing full size reports in the shared drive and…
At the beginning of the month, the customer portal announced the supplier score for the previous month: 78 points, in th…
A company underwent a customer second party audit, during which the auditor reviewed 12 new supplier qualification evalu…
A company's annual internal audit has just concluded, and three reports are on the quality manager's desk: the system au…
On the second day of an initial IATF certification audit for a company, the auditor requested to review warranty analysi…
A company's quality director was caught off guard during a new project bidding process with a client. The client's procu…
The annual second party audit plan of a company's quality department lists 87 suppliers. In the last column, "audit freq…
Every quarter, the OEM sends a summary of warranty claims, spanning dozens of pages. The quality manager flips to the th…
The customer's system auditor enters the testing room and, without looking at the equipment, requests two documents: one…