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1. Introduction: A Sample That Sparks a "Rashomon" of Opinions At a quality morning meeting of an automotive parts compa…
1. Introduction: Clearly Written, Yet Inconsistently Executed An automotive parts company that supplies components for b…
Document Description This procedure corresponds to clause 8.5.2 "Identification and Traceability" of ISO 9001:2015. It i…
1. One Line of Text, Two Outcomes In the control plan of a certain automotive parts company, both SC special characteris…
1. Why Does the Customer Still Complain When the Nonconforming Rate is 1.8%? In a stamping workshop of an automotive par…
The general manager of a mechanical processing plant pointed to the warehouse and said, "More than half of the items her…
Companies implementing Six Sigma generally focus their efforts on two ends: rigorous gatekeeping during project initiati…
Document Description This procedure corresponds to clause 8.5.1 "Control of production and service provision" of the ISO…
Many quality professionals, when they first handle PPAP, simply follow the client's checklist: if the client asks for so…
Last month, Old Zhou, a quality engineer at an automotive parts company, was thoroughly troubled by an 8D report. The cu…
The quality department of a certain automotive parts factory spent two weeks completing a value stream map VSM and liste…
Many companies, after introducing Design of Experiments DOE , focus all their efforts on "designing the plan": how many …